Delivery Information

Delivery Information

At Easy Vitamins, we work hard to ensure your order is prepared, packed and delivered as quickly and accurately as possible.

Order Processing

All orders are carefully prepared and quality checked before dispatch.

Please note that orders are not normally dispatched on the same day they are placed. Most orders are processed and dispatched within 1 business day, although during busy periods or for larger orders, processing may take up to 2 business days.

Orders placed on weekends or public holidays will be processed on the next available business day.

UK Delivery

Delivery times depend on the shipping service selected at checkout.

Standard Delivery

  • Estimated delivery: 2–5 business days after dispatch

Express Delivery

  • Estimated delivery: 1–3 business days after dispatch

Please note that delivery estimates are provided by the postal carrier and are not guaranteed.

Once your order has been dispatched, you will receive a shipping confirmation email.

International Delivery

We deliver to most countries worldwide.

Estimated delivery times for international orders are:

  • Europe: 3–7 business days

  • United States & Canada: 4–10 business days

  • Australia & New Zealand: 5–12 business days

  • Rest of World: 5–15 business days

International delivery times may vary depending on local customs procedures, postal services and seasonal demand.

Customers are responsible for any customs duties, taxes or import charges that may apply in their destination country.

Shipping Costs

Shipping costs are automatically calculated at checkout based on:

  • Delivery destination

  • Order weight

  • Delivery service selected

The final shipping cost will be displayed before payment is completed.

Packaging

All orders are shipped in secure, discreet packaging to protect your products during transit.

Depending on the size of your order, products may be shipped in padded envelopes or protective boxes.

Order Tracking

Tracking availability depends on the delivery service selected at checkout.

Where tracking is available, tracking information will be included in your dispatch confirmation email.

Please allow up to 24 hours after dispatch for tracking information to become active.

Delivery Delays

While we strive to ensure all orders arrive within the estimated timeframe, occasional delays can occur due to:

  • Postal service disruptions

  • Severe weather conditions

  • Customs processing

  • High seasonal demand

  • Public holidays

Easy Vitamins cannot guarantee delivery dates once an order has been handed to the carrier.

Incorrect Address Information

Please ensure your delivery address is entered correctly when placing your order.

Easy Vitamins cannot be held responsible for delays, failed deliveries or additional shipping costs resulting from incorrect address information supplied during checkout.

If you notice an error in your delivery details, please contact us immediately and we will do our best to assist before your order is dispatched.

Damaged, Missing or Incorrect Items

If your order arrives damaged, incomplete or contains the wrong item(s), please contact our customer support team within 72 hours of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • Photographs of the package and products received

  • A brief description of the issue

We will investigate and arrange a suitable resolution as quickly as possible.

Returns & Undelivered Parcels

If a parcel is returned to us due to:

  • Non-collection

  • Incorrect delivery information

  • Refused delivery

additional shipping charges may apply if the parcel needs to be re-sent.

For full details, please refer to our Returns Policy.

Need Help?

If you have any questions regarding your delivery, our customer support team is happy to assist.

Email: support@easyvitamins.co.uk

We aim to respond to all enquiries as quickly as possible.